Privacy Policy
1. Information We Collect
We may collect the following types of information:
Business Contact Information – Name, company name, phone number, email address, and business location when you submit an enquiry.
Order Information – Product requirements, order quantities, and delivery details shared during business discussions.
Technical Information – IP address, browser type, device data, and website usage analytics collected automatically to improve our website.
We do not knowingly collect personal data from children under 18.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide product quotations
- Process and manage bulk supply orders
- Improve our website and customer service
- Send business-related updates about our products or services
- Meet legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share information only when necessary with:
- Logistics and shipping partners
- Payment or invoicing service providers
- Legal authorities if required by law
All partners are required to protect your information responsibly.
4. Data Security
We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage you to share information responsibly.
5. Cookies & Website Tracking
Our website may use cookies to improve user experience, track website performance, and analyze visitor behavior. You can disable cookies in your browser settings if you prefer.
6. International Data Transfers
Gravity Foods operates from India and supplies businesses in the United Kingdom. Your information may be processed or stored in India or other countries involved in fulfilling your order.
7. Your Rights
Depending on your location, you may request to:
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To request this, contact us using the details below.
8. Third‑Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised date.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Gravity Foods Limited
Email: info@gravityfoods.co.uk
Phone: +44 7359 539013, +44 7868 899858, +44 7765 209696
Location: Gravity Foods Ltd, 114 Tenby Road, Birmingham, England, B13 9LY
